Shipping Policy

Shipments within the United States are shipped via the United States Postal Service (USPS).

  • Orders less than 13 ounces can be shipped via Standard Mail

  • Orders over 14 ounces will be shipped via Priority or Express mail when shipped within the United States.

  • Orders shipped to locations outside the US will be shipped based on the method chosen at checkout.

Shipping costs will be displayed when the items are added to your cart.

​Exact shipping rates will be calculated during checkout based on the weight of your order and the method chosen for shipping. Currently Baby Bear's Music ships only to the United States. Call or e-mail for availability if you need an order shipped to another location for the shipping options and costs.

​We try to ship orders within 48 hours (2 business days) of when you place your order.

​Orders placed by 9:00 am CST on a business day are normally packaged and shipped the same day. We are not able to guarantee when your package will arrive. Delivery times are dependent on the US Postal System and/or your country’s postal system so please be patient. Tracking is available for most orders shipped within the US.

​After your order is shipped it will take roughly 4 to 14 business days to arrive via Standard Mail. Saturday and Sunday are not considered business days. Note that during the Holiday Season shipping times may increase significantly. Shipping times are not guaranteed and are based on the United States Postal Service. Once your order is shipped, we are unable to control how fast the US Postal Service gets your order to you.

​You will receive an email from Baby Bear’s Music & More with a delivery confirmation, tracking number and shipping date once your order is shipped (shipments within the United States only). You can track the status of your order through the USPS website. The USPS does not provide real time tracking on shipped packages. The USPS provides a confirmation of shipment and a confirmation of delivery. Sometimes the USPS provides information of your order in transit but this does not always happen.

​Priority Mail

If your package is over 13 ounces, Priority Mail is the best shipping option available. Nothing over 13 ounces is allowed to be shipped using Standard mail by the USPS.

​Priority Mail seems to improve the shipping time over Standard Mail. The USPS states that Priority Mail should be received in 3 to 6 business days. The USPS does not guarantee this. Note that during the Holiday Season shipping times may be increased significantly. Shipping times are not guaranteed and are based on the United States Postal Service. Once your order is shipped, we are unable to control how fast the US Postal Service gets your order to you.

Express Mail (available at an additional cost)

​If you need your order as soon as possible, you should choose the Express Mail shipping method. This is available at an additional cost. When using Express Mail, most orders are received within 2 to 3 business days, even during the Holiday Season. The USPS will guarantee the delivery time, however, it is based on the criteria listed on their web site at www.USPS.com. Please check the USPS's web site for further details. Failure of the Post Office to deliver your order as stated in their policy must be addressed by you, the customer, directly with the USPS. Be sure to keep a copy of your shipping information to provide to the Post Office.

​We reserve the right to use UPS or FedEx to ship some products when Priority and Express Mail are selected. This is only done for certain types of products and is at our discretion.