Customer Service Policy
If you have questions or concerns about Baby Bear's Music & More, we want to answer them as quickly and accurately as possible! First look through our FAQs to see if your question is there. If you still need assistance, please contact us.
What information do we collect?
When you place an order with us, we collect your data to fulfill your order. Any data we request which is not required will be noted as voluntary or optional.
When ordering from our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.
What do we use your information for?
The information we collect may be used in one of the following ways:
To personalize your experience (this information helps us to better respond to your individual needs)
To improve customer service (this information helps us to more effectively respond to your customer service requests and support needs)
To process your order transaction (a receipt via email will be provided for your records)
Any information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
How do we protect your information?
A variety of security measures have been implemented to maintain the safety of your personal information when you submit a request or place an order.
Our security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems. It is a requirement that this information is kept confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) is not stored on our servers.
Yes, Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
California Online Privacy Protection Act Compliance
We value your privacy so we have taken the additional necessary precautions to be in compliance with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). There is no information collected from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.
This policy was last modified on April 15, 2017
Baby Bear's Music & More
713 Whittington Ave.
Fairhope, AL 36532
Federal Trade Commission Fair
California Online Privacy Protection Act
Children's Online Privacy Protection Act
Controlling the Assault of Non-Solicited Pornography and Marketing Act